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The Bank's Mistake, My Payback Time Novel Cover

The Bank's Mistake, My Payback Time

Just before New Year, a man discovers a glaring discrepancy after withdrawing five thousand dollars from his local bank. When he attempts to report the error, a hostile teller refuses to listen, citing the policy that the institution is not responsible for errors once a customer leaves the counter. However, the clerk mistakenly assumes he is demanding more cash. In reality, the bank recorded his withdrawal as a deposit, leaving him with both the cash and a higher balance.
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Chapter 3

The next morning, I went to work as usual.

Just inside the lobby on the first floor, I saw a crowd gathered near the reception.

Right in the center stood Jessie.

She wasn't wearing makeup today.

Next to her was a middle-aged man in a suit—the bank manager from their branch, Pete Conrad. I'd seen him pacing the lobby before, hands clasped behind his back like a petty landlord inspecting his turf.

Two police officers were also present.

Jessie's sharp eyes spotted me the moment I stepped in.

She froze for half a second, then lunged like a starving wolf that had spotted its prey.

"That's her!" she screamed. "Police! Arrest that thief!"

She came at me so aggressively that she nearly collided with me. I sidestepped, and she stumbled, almost falling flat on her face.

The commotion drew the attention of everyone in the lobby. It was peak office hours. Colleagues stopped in their tracks. Even the receptionist covered her mouth in shock.

"What's going on? Who said Claire stole money?"

"Can't be. She's always been so honest."

"Bank people coming here themselves… this has to be true."

Whispers buzzed like flies.

Jessie steadied herself, spun, and pointed directly at me, her finger threatening to poke me in the nose.

"Claire! Do you have no shame? You took money from the bank and didn't return it! You can't hide forever! Hand it over and apologize publicly, or else you won't last a day in this company!"

Her shrill voice drew the gaze of passersby who had no idea what was happening.

Pete straightened his suit and stepped forward, face all business.

"Claire Dune, correct? I'm the branch manager. Yesterday afternoon, due to a staff error, your account showed abnormal funds. This constitutes unjust enrichment. We've brought a legal notice and hope you will cooperate and return the money. Otherwise, we will take enforcement action."

He spoke with the pomp of authority, shifting blame to a "staff error" and making the consequences sound like "enforcement measures." What he didn't mention was Jessie's tone yesterday.

One of the officers approached, an older man. He looked at me, then at Pete.

"You're Claire Dune?"

I nodded. "Yes, that's me."

"The bank filed a report claiming you illegally appropriated funds. Is that true?"

I hadn't answered yet when Jessie shouted over me.

"Yes, it's true! The surveillance captured it! She knew the amount was wrong and still took it! That's theft! Fraud!"

I looked at her coldly.

"Jessie, you can make jokes, but you can't throw accusations around. You say I stole—what did I steal? The money came from your hands at the counter. The receipt was printed and signed at your instruction. All processes were legal and compliant. How does that count as theft?"

Jessie trembled with rage.

"You knew it was wrong! You even came back to check! That proves you were aware! Knowing and not reporting, taking advantage—that's a crime!"

I laughed loudly. People around looked confused.

"Exactly, I came back. I came back to politely remind you something might have been done wrong. But how did you respond?"

I pulled out my phone, opened a recording, and turned the volume to maximum.

The lobby instantly fell silent. Only Jessie's shrill, biting voice echoed from the phone.

"Don't you know that once you leave the counter, we are not responsible for any discrepancies?

"When you filled out the form, it was all right there. Once you leave the counter, it's not our problem. You signed the form yourself, confirming everything.

"Are we supposed to correct it every time someone claims a mistake after leaving the bank?

"Move along, don't hold up the line!"

Short, but explosive. Jessie's face turned ghostly pale, as if plastered with white powder.

Pete's face darkened. He shot Jessie a sharp glare—obviously, she had withheld this conversation when reporting the incident.

The crowd murmured in shock.

"Wow, the bank is ruthless."

"The way she talks is unbearable."

"'Not responsible once you leave the counter'? That's draconian!"

"Once I was short fifty dollars, they told me the same thing."

"Now they want the money back when they overpaid? Double standards!"

Public opinion flipped in an instant. Those who had just pointed at me were now criticizing the bank.

I stopped the recording and looked at Pete.

"Did you hear that? It was your employee, speaking directly to me. 'Not responsible once you leave the counter.' That is your rule—your ironclad rule.

"I am a law-abiding citizen. If the bank's rule says the money isn't your responsibility, then it's mine.

"If I returned it now, I'd be making Jessie violate the rules. I cannot harm anyone."

Jessie panicked. She lunged at my phone.

"You're taking things out of context! You didn't get my consent for this recording! That's illegal!"

I stepped back calmly.

"Officers, listen. This is the bank's attitude. The corporate giants can start fires, but ordinary people can't even light a candle?"

The older officer frowned. He took the slip from Pete, examined it, listened to the recording, then handed it back.

"Pete, this is… complicated. Since there was a prior verbal agreement, even if it may not align with the law, the facts exist. The funds went through the proper counter process.

"This is not theft, nor robbery. This is a civil dispute. Since it's a contractual dispute, it's not under police jurisdiction. You'll need to file a case in court."

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